▎Vision, Mission
and Values
Ten inquiry, One-stop Services. To be the most
preferable and recognized international quality assurance (Testing &
Inspection) service provider .
▍Mission
Professionalism To provide the best quality
services
To foster a customer-oriented culture
To offer customized value added services
To become a reliable business partner
▍Values
Quality
Customer Commitment
Integrity and Professional Conduct
▍Integrity
Integrity is the cornerstone of which our
confidence could be built and shall not be in any way compromised. We truly
believe that integrity is an important asset in business that helps us to pave
the way for being the most preferable and internationally recognized quality
assurance service provider.
We shall care for our customers without undermining
our ethical conduct and professionalism. All results and findings shall be
based on facts and shall be traceable to one another. Appropriate documentation
shall be maintained to a defined period and kept in compliance with sall applicable
laws in order to facilitate investigation and review as deem necessary.
Integrity can be further defined in terms of
impartiality, avoidance of conflicts of interest, confidentiality and
professionalism.
▍Impartiality
We have been operating with an impartial structure
since inauguration and become financially independent since 1984. We shall
treat all customers fairly and commit to deliver the best services according to
the known and applicable standards. We shall not be biased in favour of a
single interest under all circumstances.
▍Conflicts of interest
We shall be free from any undue commercial,
financial or other forms of pressure that may affect the truthfulness of
results or findings. We shall avoid any situation which may lead to an actual
or perceived conflict of interest that may give rise to criticism of
favouritism.
▍Undertaking of confidentiality
We understand that we may have access to or are in
control of information of customer. We shall protect the information in strict
compliance with all applicable laws and ensure it is used in proper context
only for authorised business purposes and accessible only to those who have a
legitimate need to know.
▍Professionalism
We shall make use of our best knowledge to perform
our duties to assist our customers with due care. We shall always put customers
first by providing them with good quality services at prices which represent
good value for money and high reliability. We shall advise our customers on
technical issues and help them to solve their technical problems under the
circumstances that overall integrity shall not be jeopardized
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